With increasingly saturated markets, Amgrand believes that an exceptional client experience can be a differentiating factor in elevating your company above its competitors. Amgrand believes that the client experience is a reflection of how much you care about your clients and what they bring to your business.
Amgrand was founded by a client services professional who has successfully handled thousands of client interactions and has been lauded by clients for their helpful and thoughtful approach. They founded Amgrand in hopes of helping businesses reduce churn and increase the number of new clients, by providing businesses the techniques needed to offer a top-tier client experience.
The Playbook contains 25 pages of active material. Unlike many other online courses, this isn’t a cookie-cutter training manual limited to generic suggestions, and we don’t have hours of videos and check-in quizzes. This Playbook was created with simplicity in mind - it is designed to be a resource that can be easily referenced in every-day scenarios.
This Playbook was built from real-world experience and is rooted in techniques that have actually been used to improve the client experience.
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