Privacy Policy

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Effective Date: June 4, 2025 

Last Updated: June 24, 2025

Amgrand ("Company," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] ("Website") and purchase our digital products, including the Amgrand Client Relations Playbook ("Playbook"). This policy also covers any personal data processed through our payment processor, Gumroad, and applies to users worldwide.

By accessing or using our Website or purchasing our Playbook, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

A. Information You Provide Directly We collect the information you provide when you:

• Make a purchase
• Contact us via our Website or email
• Subscribe to updates or marketing emails 

This may include:

• Full name
• Email address
• Billing address (if required)
• Purchase details
• Any messages  you send us 

B. Information Automatically Collected When you access our Website, we may automatically collect certain information via cookies and similar tracking technologies, including:

• IP address
• Browser type and version
• Device type
• Operating  system
• Date/time of  access
• Pages viewed and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Fulfill and manage purchases and product delivery
• Provide customer support and respond to inquiries
• Improve Website functionality and user experience
• Send transactional and marketing emails (with your consent, where required)
• Detect,  prevent, and investigate security breaches or fraud
• Comply with legal obligations 

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service  Providers: We may share data with service providers who help operate the  Website or provide support services (e.g., hosting, email delivery, analytics).
• Payment  Processor: As noted, all payment data is collected and processed by Gumroad.
• Legal  Requirements: We may disclose your information when required to do so by law,  court order, or government regulation.
• Business  Transfers: In the event of a merger, acquisition, or asset sale, your      information may be transferred as part of that transaction. 

4. Geographical Scope: United States Only 

Our website and digital products are intended solely for individuals located in the United States. We do not knowingly collect, use, or disclose personal information from individuals outside of the United States. If you are located outside of the United States, please do not provide any personal information or attempt to purchase our products. We reserve the right to delete any data and cancel transactions that we reasonably believe originated from outside the United States. 

5. Notice to European Union Residents: General Data Protection Regulation (GDPR) Notice 

We do not market to, offer services to, or knowingly collect data from individuals located in the European Economic Area (EEA). Our digital products are not intended for purchase or use by residents of the EEA. Accordingly, we do not process personal data in a manner that would subject us to the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679). If you are located in the EEA and believe we have inadvertently collected your personal information, please contact us at [insert contact email], and we will take appropriate steps to delete such data.

6. Your Rights Under the CCPA (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what categories and specific pieces of personal information we collect 
• Know the  sources from which we collect personal information 
• Understand how  we use and share your information 
• Request  deletion of your personal information 
• Opt out of the sale of personal information (we do not sell your personal information) 

You can exercise these rights by contacting us at [insert contact email]. We may verify your identity before fulfilling your request.

7. Your Data Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access and correct your personal information
• The right to request deletion of your information
• The right to object to processing for marketing purposes
• The right to withdraw consent (where processing is based on consent) 

To exercise any of these rights, contact us at contact@amgrand.us 

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the product, comply with legal obligations, resolve disputes, and enforce agreements.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Website. You can control the use of cookies through your browser settings.

10. Third-Party Links

Our Website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any information.

11. Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. Use the Website and payment services at your own risk.

12. Children's Privacy

Our Website and products are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective when posted on this page, with the “Last Updated” date revised accordingly.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Amgrand 

Email: contact@amgrand.us 

Website: www.amgrand.us