“The content actually works. I liked this because it is to the point. As owner of a busy landscape company, I need things that work and don’t waste my time. Playbook is easy to use, ideas do work. Customer complaints are down, issues are resolved easier.”
- Owner of a landscaping company in CT
“I run a startup SAAS company and this playbook taught me how to care for our customers. It has helped bridge the gap between my technological background and how I interact with front facing users. The owner of Amgrand being responsive to miscellaneous questions is like having a trusted advisor a click away.”
- Technology Startup Owner, based remotely
“The owner pitched the playbook to us. I was initially skeptical because we sometimes get random emails about helping our online presence. I gave it a shot because the owner said it‘s a new company he‘s trying to gain momentum for and he’d give it to me for free if I gave him honest feedback. Email outreach seemed more genuine than most click bait emails also. I was blown away by the product. His key technique is something I’ve actually started using and customers seem easier to handle now. The birthday card initiative was complimented by several customers as one of the more genuine things a business has done for them. I think everyone can learn at least one thing from this playbook, regardless of how long you’ve been in business. The owner was awesome to email and speak with too.”
- Owner of a home services company, based in CT
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